Last Updated: January 2025 | Applicable to users in Bangladesh
Information Required to Create an Account
When you open an account at v50, we collect your name, mobile number, email address, and date of birth. This information is used to verify your identity and ensure account security. Your date of birth is essential for age verification, as we only serve users aged 18 and above. Your mobile number is used to verify transactions and send security messages. All information provided is stored with the highest level of security and is never disclosed to any unauthorized party.
Data That Helps Improve the Platform
When you use the v50 platform, we automatically collect certain technical information — such as your device type, operating system, browser version, and IP address. This information helps us improve platform performance and resolve technical issues quickly. Your gaming activity and transaction history are recorded for security monitoring and fraud prevention. We use cookies and session data to personalize your experience and keep the login process smooth. You can manage cookies through your browser settings, though doing so may limit certain features.
Secure Deposit & Withdrawal Process
During deposits and withdrawals, we collect payment method details (such as mobile banking numbers), but complete financial details are never stored on our servers. All financial transactions are secured through SSL encryption, and third-party payment gateways are used. Identity verification is mandatory for transactions above a certain amount to comply with anti-money laundering laws. Transaction records are retained for a defined period as required by law. Your financial information is never used for marketing or advertising purposes.
Your information is primarily used to manage your account, process transactions, provide customer support, and ensure platform security. We may send you relevant offers and notifications based on your preferences and activity, but you can opt out at any time. We monitor usage patterns to promote responsible gaming and provide assistance when needed. Information is also used to meet legal obligations and prevent fraud.
V50 uses industry-standard SSL/TLS encryption technology to protect your information. Our servers undergo regular security audits, and firewalls along with multi-layer protection systems are in place to prevent unauthorized access. Only authorized personnel among our staff can access user information. In the event of a data breach, we will promptly notify users and take the necessary steps.
Your personal information is never sold or rented. Only limited information may be shared with trusted partners for payment processing, identity verification, and legal compliance purposes. These partners are also bound to uphold the same privacy standards. Information may be provided to government or law enforcement agencies in response to lawful requests, in accordance with applicable law.
You can view, correct, or request deletion of your stored information at any time. To stop marketing messages, contact our support team or make changes through your account settings. Even after account closure, certain information will be retained for a defined period as required by law. Our support team is always ready to assist with any privacy-related questions.
V50 may update this Privacy Policy as needed. For any significant changes, we will send advance notice to your registered mobile number or email. Continued use of the platform after an update will be considered acceptance of the new policy. The latest policy will always be available on this page, and the date of the update will be noted at the top. Our Terms & Conditions We also recommend reading this page.